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Unchanged: Message Usability

Unchanged: Message Usability

One thing did not alter throughout the 5 years between learn 1 and research 2: the appallingly low usability of all email that is transactional.

In many of our research with web sites, we find decent usability progress as soon as we repeat a scholarly research after a long period. As an example, in a current research of shop finders and locators, users’ capability to find location home elevators internet sites had risen up to 96% through the 63% rate of success we recorded for the task that is same years prior to. Read the rest of this entry »

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